A youngster, likely 15, 16 years of age, came to the Information Desk seeking information on a little town in (he thought) Poland. Afer several tries, I got the correct spelling: Suchostaw. Couldn't find much information: two entries in Worldcat.org, one for a book owned by Cambridge University Cambridge, CB3 9DR United Kingdom, the other unspecified.
I then googled the town name, showed the youngster how to go to google books to search, and finally told him to call the Jewish Theological Seminary. He'd never heard of it.